Mashreq has announced the launch of a new service for its UAE-based Egyptian customers. For the first time, UAE-based customers of Egyptian nationality can open accounts with Mashreq Egypt instantly, fully remotely, and enjoy a single view of their accounts and transfer money in real time – all through the Mashreq UAE mobile app.
This fully digital service is available to Egyptian nationals who hold a NEO, Gold or Private account with Mashreq UAE. It eliminates the need for physical documents or in-person visits to branches in Egypt, replacing the traditional manual process with a seamless, end-to-end digital experience.
Customers will also benefit from a unified global dashboard within the Mashreq UAE mobile app, enabling them to view and manage both their UAE and Egypt account balances in one place with enhanced visibility and control over their cross-border finances.
In addition, once the Mashreq Egypt Account is activated, customers will be able to send money instantly and free of charge using Quick Remit, an exclusive remittance feature available only to Mashreq account holders.
Fernando Morillo, Group Head of Retail Banking at Mashreq, said: “We are delighted to introduce this pioneering service, which marks a significant milestone for both Mashreq and our customers. We are especially proud to be the first bank in the UAE to enable non-resident Egyptians to open an account in Egypt fully digitally – without the need for physical paperwork or branch visits. This is a testament to our mission of reimagining banking and empowering our customers with greater convenience, speed, and value, further enhanced by our zero-fee Quick Remit service.”
Key features and benefits of the free-for-life Mashreq Egypt Account include:
- Access the Mashreq Egypt Account in Egyptian Pound (EGP) and US Dollar (USD)
- Fee-free, 24/7 transfers from a Mashreq UAE account using Quick Remit
- A unified global dashboard to view balances across Egypt and UAE accounts via the Mashreq UAE mobile app
- A free debit card with high withdrawal and spending limits
- A host of lifestyle perks including dining, entertainment, and travel offers
Ghazal AlSakaal, Global Head of Digital Strategic Partnerships at Mashreq, commented: “This milestone reflects our continued focus on building a robust digital ecosystem through technology-led solutions. By enabling seamless and secure cross-border account opening, we are breaking down traditional barriers in banking and delivering meaningful value to our customers. We believe this service will redefine how Egyptian expatriates manage their financial needs across borders.”
